Refund Policy

At Raveyard Sounds, Our commitment is to deliver the highest quality products and ensure customer satisfaction above all else. That’s why we offer a 3-day money-back guarantee on every product we offer.

If you find that a pack or class doesn’t meet your expectations, simply reach out to us through our contact page with your order number and let us know why you’re dissatisfied. We’ll process your refund promptly.

We want our customers to trust in the value of our products. Rest assured, we stand behind the quality of our packs, ensuring they meet your needs and are worth every penny.

Please note:

  • Refunds are NOT provided for accidental purchases or software incompatibility issues.
  • Once a refund is issued, you forfeit the right to use any Raveyard files in your productions.
  • We reserve the right to deny refunds for fraudulent activity or misuse of our products.
  • The 3 Day refund window begins upon the purchase date, not when you download the files.
  • Only one refund is permitted per customer within a 6-month period.
  • Detailed reasons for refund requests are required.
  • We will not be refunding orders of Ableton Products if the product is not compatible with your version of Ableton unless we have not provided that information correctly on the product page. This Includes: Ableton Instrument Racks, Ableton Processing Racks, Ableton Project Files. It is up to you to ensure that the product you are purchasing is compatible with your version of Ableton or that you have the ability to update your Ableton to meet the compatibility requirements of the product.
  • We will not be refunding orders of Serum Preset Products if the product is not compatible with your version of Serum, unless we have not provided that information correctly on the product page.
  • If you are not satisfied with one of our Production Suites or Bundles and are requesting a return, we can offer you one of the following:
    • A full refund in site credit
    • A partial refund that is equivalent to 1 Sample pack back to your credit card, debit card, or paypal account.
  • Since there are many products included in the bundles, we cannot refund the full amount. We also will not offer a refund if you are returning because the Ableton products included are not compatible with your version of Ableton.
    • Only 1 refund per every 6 months is permitted except for extenuating circumstances. Please provide a detailed explanation as to why you are requesting an additional refund.
    • Once your refund is issued, we would appreciate that you delete the products and no longer use them. We cannot prevent you from continuing to use them, but we are trusting you to do the right thing.

If you have any questions regarding our refund policy, please don’t hesitate to contact us.